WEBSITE SUPPORT AND MAINTENANCE

Rebel Trail Web Solutions is proud to offer comprehensive maintenance and support plans to any website – even websites we did not develop. Our highly popular maintenance plans are a cost-effective way to keep your website up to date, secure, ranked high in the search engines, bug free, and offers the flexibility to add new functions, landing pages, and content to your website whenever you need it.

How It Works:

Simply select how many monthly hours you wish to use from our pre-packaged plans or let us know what you need, and we will create a custom plan for you. With every plan, we greatly discount our standard hourly rates to provide cost-efficient solutions for your website or online application. Your website maintenance and support plan can be used for a multitude of services which we have listed below.

With a Rebel Trail website maintenance and support plan, your requests get top priority and essentially ‘skip the line’ from our normal work queue. Urgent requests are normally completed within minutes or hours, while standard requests will usually be completed within 24 hours depending on complexity.

As a Rebel Trail website maintenance and support client, you will have access to an online ticketing system in both mobile and desktop formats that will allow you to submit your requests directly to our maintenance team. This ticketing system is highly dynamic and will allow you to monitor the progress of your request in real-time and get alerts via e-mail or text as soon as the request is completed.

If you’re running low on maintenance and support hours for any particular month, you can even borrow additional hours from the next month at no additional charge. Further, you can change your maintenance and support plan hours whenever you wish so that you are always using the plan that’s right for you.

We provide maintenance for all types of websites including custom PHP, WordPress, Joomla, Drupal, Shopify, Magento, plus many more.

Website Support & Maintenance Services

Adding / Editing Content
New Website Functionality
Landing Pages
Microsites
Promotions
SEO / SEM Services
UX / UI Improvements
Image Optimization
Plug-in / Theme Updates
Database Development

Custom Graphic Design
Print Media Design
Animation Effects
PowerPoint Presentations
Banner & Graphic Design
Reporting Tools
Backups and Restores
Logos and Branding
Performance Tuning
Content and Data Migration

Speed optimization
Broken Link / Redirects Scans
Security Audits
Malware Scans
E-Mail Campaigns
Copywriting
General maintenance
Consultations
Error / Bug Fixing
Training

For more information on our website maintenance and support plans including our rate sheet, please contact Rebel Trail today.

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